Privacy Policy

Last Updated: August 28, 2026

This Privacy Policy explains how GEX, operating Grabteez ("Grabteez", "we", "us", or "our"), collects, uses, shares, and protects personal information when you visit, use, or make a purchase from www.grabteez.com.

1. Information We Collect

Depending on how you interact with our Website, we may collect information including:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order and transaction information
• Customer service communications
• IP address
• Browser and device information
• Website usage information
• Cookies and similar technologies

2. Payment Information

Payments may be processed by authorized third-party payment providers.

We generally do not directly store complete payment card information on our own systems.

3. How We Use Information

We may use personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide customer support
• Send order and shipping notifications
• Process returns and refunds
• Improve our Website and services
• Analyze Website usage and performance
• Prevent fraud and unauthorized activity
• Maintain Website security
• Comply with applicable legal obligations

4. Sharing of Information

We may share necessary information with third-party service providers including payment processors, shipping and logistics providers, Website technology providers, customer support providers, analytics providers, advertising providers, and fraud prevention providers.

We may also disclose information where required by applicable law or legal process.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to provide Website functionality, remember preferences, analyze Website usage, improve performance, and support advertising or marketing activities.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary for order fulfillment, customer support, accounting, fraud prevention, dispute resolution, and legal compliance.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to access, correction, deletion, or other handling of your personal information.

Privacy-related requests may be submitted through the customer service email displayed on Grabteez.com.

9. Children's Privacy

Our Website is not intended for children under the age of 16.

10. International Data Processing

Because we operate an e-commerce business and use service providers in different locations, personal information may be processed outside your country or region of residence.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.

12. Contact Information

GEX
112 Cherokee Road
Nashville, Tennessee 37205
United States

Phone: +1 302-533-4692